Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. All rights reserved. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. WOW! Thank you for your trust and we are hoping that you will continue to support our brand. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Cheers! Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Knowing that your are satisfied makes our hearts full. Absolutely superb service and communication from the company . Terms & Conditions We appreciate all the wonderful things you said about our products. I must also say for the price of the clothing the quality is spot on. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Very warm, comfortable fit. We are delighted to hear that you had a wonderful experience with us. Thank you for your cooperation and for being so patient with the process. Cheers! He said it's the best coat he's owned. You will be compensated for the inconvenience caused. Hi LauraWe are happy to help. Thank you for your trust and we are hoping that you will continue to support our brand. 286 posts. Look forward to more purchases in the future. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Especially impressed with the level of customer service and the speedy responses. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Very warm, comfortable fit. Within 2 weeks the zip broke. Free shipping for many products! Thank you for choosing to shop with us, we value the trust you put in our brand. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Did you mention to our support team about your faulty tracksuit? Recent purchase of a coat , great service superb value price even better cannot be happier . The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). Hi KimberlyThank you so much for this wonderful review. Cheers! We also ensure all reviews are published without moderation. We ordered with high hopes and we were delighted to not be disappointed. 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Brilliant company and customer service Thankyou so much :). Cheers! Thank you for letting us know that we were able to give you the best possible customer service experience. Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. I was kept informed of delivery which was a couple of days earlier than promised. This happens when the card he used was not under his name or his billing and delivery address did not match. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Hi C. JacksonThank you for writing a review. Quality of items is fantastic. What are co-workers like at Lorenzo Veratti. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! We thank you for taking the time to leave a review. I would recommend. This will reset the permalinks and fix the issue in many cases. Each time reached out, not much help at all. Cheers! I would definitely buy from Lorenzo Veratti again. Cheers! Your review warms our hearts. I ordered a coat for Christmas for my son. August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Cheers! I would shop here again. We are looking forward to hearing from you again. I contacted the company who were only too happy to exchange it at no extra cost. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Told that no jackets left and to choose another. Cheers! We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Thank you, and we are looking forward to doing business with you again. We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. Cheers! We take pride in our customer service and we acknowledge that still, we could have handled the situation better. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Hi PhilThank you for sharing this amazing feedback with us. Hopefully, we will see you shopping with us again. Either way, please contact your web host immediately. Cookies Policy This means a lot to us. There is more business coming your way from us and his buddies. Ordered few times from these. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. We are happy to learn that your overall experience had been amazing. You may need to scroll to find it. Verification can help ensure real people write reviews about real companies. REWARDS. Here are 8 tips for writing great reviews. Suggested companies are based on peoples browsing tendencies. Raff2 Pant. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Verification can help ensure real people write reviews about real companies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your review warms our hearts. Was very satisfied with the product and so was my grandson. My experience with lorenzo was better than I have had with any other company. We are happy to learn that your overall experience had been amazing. We appreciate the support and we are looking forward to doing business with you again. Everything was very stylish, my son was over the moon with what he got .!! Cheers! Thank you, and we are looking forward to doing business with you again. So out of pocket for a tracksuit and a tracksuit jacket. Its pretty noticeable now. More importantly the product lived up to their claims. Thank you. Clothes not only look good too but fit bang on 9/10. protocol advanced beauty collagen with hyaluronic acid (#314426657045). Each time reached out, not much help at all. Speedy dispatch and delivery time. Way. Cheers! We believe we already explained everything to you in your previous review about the situation. This means a lot to us. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. Hi KimberlyThank you so much for this wonderful review. Brilliant top quality item of clothing. Replies to negative reviews in < 24 hours. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Everything was very stylish, my son was over the moon with what he got .!! Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Cheers! I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! About Us Think timeless luxe design combined with futuristic functionality to make for maximal style in . I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. GUY BUTTON HEM JEANS - BLACK. We also measure advertising and website traffic to third-party websites. Just click. Companies can ask for reviews via automatic invitations. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Coat is quality . We believe we already explained everything to you in your previous review about the situation. There is more business coming your way from us and his buddies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Can you please respond to our request for your information so we can look into this matter? We cannot answer you directly because we could not find your records maybe because you are using a different name. Cheers! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. On platforms that enforce case-sensitivity example and Example are not the same locations. Ordered my son some items. Sent back at my cost. I made a purchase for my son. Hi SergioWe are grateful to see such as a detailed review. Lorenzo Veratti is a luxury clothing brand based in the UK. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! You are a wonderful customer and your patience with the whole process was just exceptional. Hopefully, we will see you shopping with us again. More importantly the product lived up to their claims. It goes against our guidelines to offer incentives for reviews. Very professional company and can tell they care about there customers. One happy teenager. | Read 61-80 Reviews out of 1,023 Unfortunately I recently sent the coat back. Refresh your browser window to try again. Thank you and we are looking forward to hearing from you again. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Cheers! Hi JBThank you for leaving a review. If your concern is about missing the delivery, we always coordinate with the courier for investigation. You have no idea how much they mean to us. WOW! I received an IMMEDIATE response and one very much to my satisfaction. If not, correct the error or revert back to the previous version until your site works again. Suggested companies are based on peoples browsing tendencies. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. They have no phone and dont respond to emails. Cheers! We are delighted that you share this wonderful feedback with us. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Bought a coat in November. Thank you for your cooperation and for being so patient with the process. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Thank you! Lorenzo Veratti. Within 2 weeks the zip broke. Knowing that your are satisfied makes our hearts full. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. We are sorry to hear about this. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. We would love to regain your trust. Thank you for your thoughtfulness to share this amazing feedback with us. We are looking forward to hearing from you again. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. We use dedicated people and clever technology to safeguard our platform. You can tell they take pride in their products from the quality of the packaging. Disclaimers Hi DawnWe are beyond grateful for your effort to share this with us. We will be looking forward to your next purchase. However it was completely the opposite. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Hi DanielThank you for your detailed review, we appreciate that you took the time off to share this with us. Again, thank you for the trust. Cheers! Thank you for your review. Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress I was kept informed of delivery which was a couple of days earlier than promised. On platforms that enforce case-sensitivity PNG and png are not the same locations. Thank you for your review. # End WordPress. This information is available under "Shipping" and on the slider and pop-up notification. Way. Everyone always stops me and asks where did you get that coat from mate lol. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Thank you and our sincere apologies again. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Cheers! Thank you and again, our sincere apologies. I would shop here again. Cheers! By clicking 'Accept', you . Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here?