successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving
Personality questionnaires are useful to gauge how likely you will fit in a job or team. listed by
Candidates will not progress if they do not compare as well against other candidates. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. A background in retail sales is also highly regarded. customer service on behalf of the NSW Government and
let them know you have progressed through the assessments. 10000+ Employees. become familiar with all aspects of the job. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Agencies may contact you to complete a reference check. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. Applicants who are able to do this are more likely to progress through the application process. Merit based stages Learn more about STEP 3 STEP 4. Review your previous work (paid and volunteer) and study experiences. The Ministry of Health recruits employees on the basis of merit. Your application should include responses to the targeted questions and your resume / CV. Support business to develop process models, relevant documentation and training
$27.39ph. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Implications. Review the job advertisement and role description. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . The following question is about the 'Commit to Customer Service' intermediate capability. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. calibrated against core values of passion, teamwork, and accountability to
Are you passionate about achieving results and taking great pride in your work? your career objectives - "Where do you see yourself in . These are usually things like: Get more tips on writing your application on our Writing your job application page. having a driver's licence when driving is a key part of the job. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. This is the first stage of the recruitment and selection process under the recruitment policy of a company. Other assessments vary depending on the job and what is being assessed. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Our agency is passionate about delivering first-class
Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. Focus on providing specific and clear responses. Read more about the application process for the 2023NSW Government Graduate Program. This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). casual, temporary and permanent employment in NSW public schools. As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. A drive to succeed and build a professional career. Total remuneration package: $66338.79 - $67937.54. Specify your job search criteria, then click "Search for Jobs". opportunities for improvement
5.0 | 1 review. Read the question and look for key words that will help you respond. Information on types of flexible work, how to implement it in your agency and policy guidance. The capabilities for the role you're applying for are described in the role description. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Includes data collections from the past 20 years. Please read and understand NSW Health policy directive. They may be written or presented through video or audio format. At Service NSW, a positive customer experience is our highest priority. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. For example: Describe a customer problem you identified. Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. So we work with a range of recruitment specialists . For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. a range of business processes identification, modelling, analysis, design and
Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. Complete your application using the online form on. Learn more about the legal requirements for recruitment in the NSW Public Service. There are people who can assist you throughout the process if you need additional support. The usual, apply through recruitment, phone interview, in person interview, referee check, offer. Strategy and Customer Support Divisionwithin Service NSW brings focus
Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. practice application and interview questions based on the focus capabilities
Sydney, NSW, AU. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. Please note the help desk operates during normal business hours only. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. You need to reapply if you find another opportunity. 1. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. Information about the terms and conditions of your proposed employment will be included. Very impressed with Pulse Recruitment's team's attention to the job brief. Looking for a rewarding career? We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Tell us about something you did to serve customers in that context. Situational judgement tests are realistic scenarios that you might experience on the job. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Information for graduates with disability. Your application will be reviewed against the requirements of the role. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Information on what to consider when looking for jobs. we are passionate about delivering a positive customer service experience. In individual case study exercises you receive information about a work-related scenario. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. Have relevant examples and situations that you can draw on to respond to questions. business strategic plans. The code and framework applied to all PSC employees. Complete and submit your application. Review the requirements before you start the assessment, for example time permitted. Review your previous work (paid and volunteer) and study experiences. Cancer Council NSW is an inclusive place to volunteer and work. You must submit a separate application for each position for which you wish to apply. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Visit Website Visit Profile. Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. Closing date: 16/03/2023 - 10:00 AM. Ensure you have reviewed the requirements for each stream you are applying for. Assessment centres will be held in September and early October. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. Explain what attracted you to want to work for the NSW Government. are applied. Think about what we are looking for in asking this question. NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. We have a range of roles available from customer service through to client relationship management and information technology. Tell us about any adjustments you may need for the assessment process. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Information on writing your cover letter, resume and answering targeted questions. Have relevant examples and situations that you can draw on to respond to questions. why you want to work in the NSW Public Service. This will help you understand your many employer obligations, including tax and superannuation. calibrated against core values of passion, teamwork, and accountability to
Use full sentences, check your spelling and grammar, and stay within the word limit. Assessments allow you to show how your knowledge, skills and abilities suit the job. Use full sentences, check your spelling and grammar and stay within the word limit. dealing with a question or complaint for a customer service-focused job. processes to meet the business objectives
Please visit Microsoft to upgrade to MS Edge. university, TAFE or school if you have limited work experience. After we review all applications, we will let you know if you will progress to the assessment stage. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. explain how youve shown your knowledge, skills, and abilities in a certain situation. All rights reserved. Best practice employers give their managers and employees training about workplace privacy. Remuneration: $33.46 - $34.26 per hour plus superannuation. material foroperational
You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Support business to identify, drive and deliver continuous improvement and
Think about what you did in other jobs and your achievements. With over 25,000 people working right across NSW, we drive the continual development of . Service NSW is the leader in providing
You belong in our diverse and inclusive workplace. Our common interview format is the structured behavioural interview. When preparing your application, there are some key things we need to know about you. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 2. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . send them the role description to help them talk about how your previous work relates to the job. This is your chance to show us who you are and put your best foot forward! Search for a job at I Work for NSW. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. business strategic plans.In this role, you will:
support@jobs.nsw.gov.au . Role:Process Improvement
We are passionate about building a culture where reward and recognition are at the heart of our team environment. Click here to see what we doTheRisk,
You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. This will include a list of dates and times. Yours may involve some or all of the below steps. If you don't receive a confirmation email, check your junk or spam folders. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. The same applies if you are a recruitment agent. Personal details your name and contact details. businessobjectives and
creating letters of offer. Closing date:Monday, 13th March 2023. other activities, such as group exercises or role plays. customer service on behalf of the NSW Government and
You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. Submit your application by the advertised closing date and time. upload your CV. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. Tell us why you want to work for the NSW Public Service. For the social work stream the activities are a structured interview and a role play. analysis, design reengineering to support business process improvement and
Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. An eligibility list will be created for this position however may be considered for other similar positions. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. The purpose is to determine if you can do a technical part of a job. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. Coordinate, monitor and review business processes to identify gaps and
Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. The recruitment process is an important part of human resource management (HRM). Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Our common interview format is the structured behavioural interview. The recruitment process may include: an assessment of your application. psychometric testing. You will be required to: complete all personal detail fields. Other assessments vary depending on the job and what is being assessed. east Writing your application Information on writing your cover letter, resume and answering targeted questions. Salary Grade 5/6, with the base salary for this role starting
Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Read about further information to assist you throughout the recruitment process. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. become familiar with all aspects of the job. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. optimise business outcomes
These questions are often framed to get a personal response. When we invite you for an interview, we will also request contact details for your referees. Focus on how your knowledge, skills, and abilities match those needed for the job. In this stage you will be asked to provide information about your experience, interests, and education. efficient enhancements in operational efficiency, customer service, systems and
Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Our merit principles put importance on fit for the role and agency. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Information on all the stages of our recruitment process and what will be expected of you. You then present this to assessors when you attend for interview. Review the requirements before you start the assessment, for example time permitted. Monthly RDO, 5 weeks annual leave and free travel pass. Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. supportting business process improvements, providing solutions aligning with
Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. You can draw on your experiences from other contexts to show how you have relevant skills. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. We are focused on delivering first-class customer service, digital transformation and regulatory reform. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. Copyright 2015 NSW Public Service Commission. Our recruitment processes help you to show how you are the person best suited to the job and the agency. Other assessments vary depending on the job and what is being assessed. Information for graduates with disability. screening checks. Book in early to secure your preferred date. 9217 4888 or . The rules and guidelines for work in the sector. The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. About. To become a teacher in NSW public schools, you should apply for the . How does the job fit with my values and standards? If you don't receive a confirmation email, check your junk or spam folders. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. You may not proceed through every stage of the assessment process. You may not proceed through every stage of the assessment process. an interview. Remember communication skills are important for all jobs. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. 7. east Your application checklist Key things to keep in mind as you work through the application process. material foroperational
Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. analysis, design reengineering to support business process improvement and
bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Biographies and information on our current board members. We will ask your permission to contact your referees before we do the checks. Candidates will not progress if they do not compare as well against other candidates. Position Classification: Administration Officer Level 4. In-tray exercises simulate administrative aspects of a role. Review the role description to help you understand the capability and other important things about the job. This outline will assist you to understand the recruitment process for NSW SES. Write your response with honesty and passion. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. More information about the NSW Public Service Commission. As such, they may be at risk of unintentionally discriminating in the recruitment process. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing
All new employees must agree to comply with the requirements outlined in the policy. referee checks. Give yourself the best opportunity to show how you suit the job. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. Industry: National Services & Agencies. You have gone through a rigorous process and are the person best suited to the job. They measure stable behavioural tendencies and work style preferences. Referees name, title and contact details. Review the job advertisement and role description. 03/03/2023. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. Reference checks will be completed prior to offering you employment. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. east Adjustments for individual needs . You will also be requested to bring the original documents with you to the interview for verification. For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Service NSW was set up in 2013 as a one-stop shop for NSW Government services.