I called them and they told me they had no record of any claim for fraud. Please add me to any claims. My health is suffering as they do nothing! A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. Yick v. Bank of America, N.A., 3:21-cv-00376, No. 1 (N.D.Cal. Jan. 14 She said they have skimmer machines that work around their system and they can get around the daily limit. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. So for the third time I called them and disputed there decision and fax them the identity theft report and I still have yet to hear from them. Get browser notifications for breaking news, live events, and exclusive reporting. Someone was able to get access to my payment right when I received it so the money wasnt even there by the time I even checked. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. i found out last week that the funds i have in my b of a edd account are gone. We will sign up for sure. It is true! Funny that I dont have funds and I cant log in to my online account. me seems like Bank of America has some shady employees messing with accounts. my benefit expiration date changed from 12/26/20 to 04/10/21 and they didnt let me know at all! The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. settlement administrator or your attorney for any updates regarding Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. I have no clue how they got my card # & pin. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. Next day I receive the new card and I am not able to activate it. Per them they cant help I need to call Edd and get to the investigations department, and have them verify Im benefits eligible. Hes arguing negligence and breaches of contract, among other things, after his Bank of America unemployment account was hacked and drained of all its money last year. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. Every day, I talk to 30 people with the same story. Plus I received a letter dated April 5th that said my fraud claim has been closed and a block (hold) has been placed on my card account. I told them, I have no money. Weve had Representatives having private conversations in the background. I have been waiting since September 2020. I dont know whether to send in my EDD claim for benefits because now I have no active account. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. I check my transactions to make sure I am not being charged unknown charges. I faxed them the police report they told me to file and other documents and they said they never got them. This February 2021, I found $300 missing from my account and when I called them to let them know. But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. Who is responsible for making sure our money is safe while in Bank of Americas care? #1 Please help me to add my name to class act law suit along more non fraudulent claimants. I checked my deposit and it showed that there was a deposit on March 29 and then I checked my last 10 transactions and before the gas station was a $440 with drawl from a Bank of America located in Vista California which is 30 minutes from me. She told me that the guy who hung up on my accidentally canceled the replacement card they just sent me and that they now have to send out another new one! Please include me in your class action lawsuit. But they closed the claim before they ever received the ID picture. with similar claims was filed against Bank of America. And when I asked about when was the call made about the fudge name reports or the name of person who called in you guys can give me no f****** answer you know why they couldnt give me no f****** answer because I am the f****** primary holder of my f****** account. 2023 CBS Broadcasting Inc. All Rights Reserved. By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. Rather than contact customers directly, the lawsuit scathes, Bank of America publicly misrepresented the Zelle service malfunction as a mere delay in posting transactions made from January 14 through 17. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of. "You guys took $16,000 from my account. He called the bank and notified them. I am being punished for what to. Learn more about the cookies we use. Just more BS, I continued to recertify every 2 weeks since October and havent received a dime but my UI Online account says that I have been paid its criminal. Might as well be talking to a rock. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . I never received my initial card from Bank of America and I finally called and they said that a card had never been issued to me and they would sent me out a new one. Today, my Bank of America checking account was frozen. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. THERE IS DEF VERY SHADY ACTIVITY GOING ON!!! Then the next agent assured me that the info about account closure was incorrect. Its not fair so I basically lose out on that other 4,000 dollars. In the middle of him doing so, he hangs up on me. Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. I made customer service aware of this and their reply was that it was 10 days from the initial claim. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. Since October 4 when the money was deducted from my account, I have called Bank of America prepaid card services easily over 50 times and every time I was told something different from the employees, I have been promised several times throughout the last couple of months that the issue was going to be resolved and to be watching for the money to return back to my account, only for nothing to ever happen . When I check my EDD card when I got home I saw the missing money. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. My Bank of America account was hacked and someone spent 1200 dollars out of my account and it was a hassle to get them to pay me back but they did. EDD unemployment policy changed due to recent lawsuit. to resolve my Closed Claim of $2,803 stolen funds. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. Just a back and forth ordeal. The lawsuit is against Bank of America, not Zelle. B of A has been giving me the run around since February. now I get to go back to the bank and spend all day there again today. Any closed claim based solely on results of the previously-used fraud filter has to be reopened within 30 days. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! Logged into the app and saw that someone wire transfered my entire balance ($8K). If you have questions about the Bank of America debit card . Please add me to this lawsuit! I have been going through living hell because of this please help me, Acct closed since 1/23/21 after I opened claim and reported stolen funds boa called edd Edd closed card 1/25/21 I verified on 1/28/21 sent release of fund form boa sent 4 freeze tracker account still closed as of 3/9/21 no help either side. Please include me in this lawsuit! There are a lot of untrue recommendations but because i havent worked with all of them i cant tell you not to trust all of them. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Punk Asses!! I was not in California on 7-19-2021. Im over this. You wont be able to talk to anyone at unemployment the system will hang-up on you. I reapplied for Unemplyment after my first claim ended. Contact the law firm representing the case to join. Wow. TIA. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. 4 days later I get the letter saying my claim was cancelled due to suspected fraud. On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. I spoke with a couple of reps and they said no way would boa do skim / do that. Judge Nixes Merrill Advisers' Class Action V. BofA - Law360 All Rights Reserved. A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of Californians, part of a chaotic response to record jobless claims that has made the state Employment Development Department the target of widespread fraud. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. They open a claim only for me to call today the 21st for them to tell me my claim was closed. A few days after I filed the fraud claim BofA canceled my claim. Never responded to my claims a total of 4800. When I got their letter in the mail it said they were closing my claim because EDD froze my account. The suit, Yick v. Bank of America, says Bank of America never secured the cards with chip technology, and failed to prevent data breaches to secure millions in unemployment benefits. here is their contact info It was like Jeckl and Hyde. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. Same frustrating situation here. blocking nearly 350,000 Californians access. The police told me that a card skimmer was located in the ATM at the BofA branch that I used last before my money was stolen. Until I was drained. They told me that money would not be returned because it was under review. The group represented may be larger than the group filing the lawsuit. by David Collins. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I was treated lije it was up to me to prove to them that I was not the crook! The settlement came under fire from some Bank of American customers who were unhappy with the high Previous Post They activated the new card but didnt reopen the claim. This f****** motherfuker got to be f****** kidding because I just did that with my valid ID that I drove 6 hours to go get to verify myself I got no damn gas I need my money what else do you want from me. Federal Court Issues Preliminary Injunction Against Bank of America One day later my claim was closed and the funds have never been reimbursed. Im sorry to bother you, but did you ever get the Bank of America card un frozen? Not only was my account stolen, Bank of America kicked me when I needed help. I have no confidence they will return my money and it happened at my branch B of A bank a mile away. It is owed to me and though I know many have lost much more, I still want what is owed to me! I spent hours what turned into days on the phone trying to reach BOA. but yet the transaction was made in Los Angeles, CA ATM?? 2021 Suspended the card right away on app then called BofA to report fraud and was made to feel like I did something wrong. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. I have been declined at Walmart two separate occasions. I just pray for them after my shift, honestly.. He says many Bank of America unemployment account holders were never notified of the fraud. Nothing has helped nor worked. https://topclassactions.com/wp-admin/admin-ajax.php. Please provide any additional information about your inquiry. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. So my kids and I are literally screwed by both Bof A and EDD since we have no money to buy groceries or pay bills for the next 6-8 weeks. It all started from a phone call and after some persuasion I decided to invest, after months of constant investment about 95k$, I decided to ask for a payout this was the beginning of my turmoil, to my dismay I was still asked to invest more. Bank of America Class Action Lawsuit - Law Clubs Copyright 2023 KGO-TV. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. I couldnt believe. Im having the same problem, Of a is doing nothing . PDF Brian Danitz (Sbn 247403) Noorjahan Rahman (330572) Andrew F. Kirtley I now see after googling Im not alone in this sad mess. Bank Of America Lawsuits - FairShake - Quarter Midgets of America I told her you didnt ask for a police report two months ago when I called. "All my money's gone. I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. I said how and the hell can they do that i have my card right here so you dont need a card now days I found out these cards they give us are worthless someone need to help us please include me in this class action law suit thankyou, I lost an incredible amount of money to a fake Binary option Brokers. The day it was stolen I called fraud. It says it is working to re-open claims for those who are eligible and have money in their accounts. Then they said I need to do this this and this to provide proof of my identity to unfreeze my account and they will not accept any documents they asked for and received . Bank of America EDD Funds Fraud and Lack of Response Complaint, Unauthorized Credit or Debit Card Charges. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. I had my card on me. The complaint lists a number of ways in which it says the bank is failing to provide an adequate response to the fraud: not answering the customer service phone lines it advises EDD cardholders to call; opening claims and then closing them so soon thereafter such that a full review could not have been done; crediting funds to EDD accounts and then later reversing those without notice to the EDD cardholder; failing to extend provisional credit to EDD cardholders as required by law; and freezing EDD accounts unaffected by fraud..