beloved playa mujeres

Here you'll have a comfortable home base of contemporary luxury. In August, we scheduled our trip to the Beloved for our honeymoon in October under a promo they were running when they were reopening. Yes, dry cleaning and laundry service are offered to guests. go to the BBB in the US or PROFECO in Mexico. select a date. While the on-site staff are kind, the quality of the rooms, the linens, and the amenities did not match our expectations. Which popular attractions are close to Beloved Playa Mujeres? First off I have to say - it pains me to write this review. Taxes and fees that are shown are estimates only. We were thinking of rsvp again in here for our honeymoon but with this service regards the refund I wouldn't even consider it anymore, keep yourself accountable to what you promise to the. were supposed to be in a two story casita. Press the down arrow key to interact with the calendar and We called and complained and they said we were in a comparable room -- however, this is not comparable. However, I had to waste a good part of my second day of the honeymoon in the office complaining. Except that it takes 30 to 60 days when it has already been more than 60 days. Many travellers enjoy visiting Scorpion’s Temple (15.2 km) and Hacienda Mundaca (8.3 km). Wasting my valuable time of vacation. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. Beloved Playa Mujeres by The Excellence Collection in Cancun is a couples-only heavenly resort located directly on the beach in Playa Mujeres, approximately 25 km from the Cancun airport. Just remember that at Beloved Playa Mujeres, wherever your day takes you, brings an experience all its own. Firstly, Daniel - may you rest in peace - your smile and happy conversation made our days. The Beloved Playa Mujeres is set in a quiet upscale resort area about 30 minutes north of downtown Cancun, and far from the crowds. Here you'll have a comfortable home base of contemporary luxury. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. DO NOT TRUST THIS HOTEL REFUND/CANCELATION POLICY! Call us today at 1-888-774-0040 and get started planning your dream wedding. and the best guy to make your holiday super special with little surprises and a fabulous kind smile to greet you every time you see him! The first night of our honeymoon, we heard kids screaming in the hallways at 9:40-11pm. Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Situated on a peninsula just 25 minutes from Cancun International Airport, this boutique style hotel brings deluxe accommodations to the natural Caribbean beauty of the location. Response from The Excellence Collection, General Manager at Beloved Playa Mujeres. Here you'll have a comfortable home base of contemporary luxury. Daniel's passing reminded me that I had not done a review of our last trip. Yes, Beloved Playa Mujeres offers an airport shuttle for guests. Fast forward to our honeymoon, where we were promised that we would in the adult-only section fo the hotel. Last week we were devastated to hear about the death of Daniel who was such a fabulous and well loved member of staff. Is Beloved Playa Mujeres - Couples Only All Inclusive currently open? more. You guessed it, we weren't. They placed us at the Finest. Which room amenities are available at Beloved Playa Mujeres? That is the most disappointing - that a property that prides themselves on service - gets all quiet and non-responsive when the time comes to hold up their refund end of the bargain. Nearby attractions include Guadalupe Chapel (7.6 km), Playa Norte (5.7 km), and Zona Arqueologica El Meco (3.4 km). Here you'll have a comfortable home base of contemporary luxury. Are there any historical sites close to Beloved Playa Mujeres? Beloved Playa Mujeres - Couples Only All Inclusive offers 109 forms of accommodation with indoor private hot tubs and free minibar items. They finally had another room available for us the next day at 5pm. I have a upcoming reservation in march for my honeymoon and I booked the flight and hotel through their official site.I don't know who they outsource their customer service and ticketing services to because they screwed up our flight tickets by not even issuing a plane ticket to my fiance. He said we could cancel. Dear Philar, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. An ethereal glow rises with the sun as you begin each new day together. Condominio Playa Mujeres, Playa Mujeres 77400 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, I will gladly update this review if I find the customer service improves. They placed us in a two story suite. The Cancun coast awaits. Secondly, Walter - simply the nicest, kindest. Just make sure to check this property's cancellation policy for the exact terms and conditions. Press the question mark key to get the keyboard shortcuts for changing dates. We sent you our email on October 26th. This October 26th. We emailed them on OCTOBER 26th, and again on OCTOBER 29th stating our issues with the errors the resort made. The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Sit back, relax, and enjoy your stay at the 5-star The Beloved Hotel in Playa Mujeres. However, we would like to suggest to contact us again through our customer service office to dive dipper into the status of your refund. I have been waiting for a refund of $2,000 for more than 60 days already of an rsvp canceled due to COVID. They keep saying that they will call back and never do. Captivating contrasts, natural wonders, and emerald bliss have made Beloved Playa Mujeres one of the best hotels in Cancun for couples. The Beloved Playa Mujeres is one of the best boutique, adults-only all-inclusive hotel resorts in Playa Mujeres, Mexico. Still waiting to hear from their customer service, we complained and submitted a ticket on November 8th -- FINALLY on November 10th, we received a reply stating they will do a thorough investigation regarding the refund, and we should expect it take 15 days. Like all of our Excellence Resorts, Excellence Playa Mujeres celebrates its natural surroundings with winding pools and unmatched ocean views. Right now our customer service team is receiving an unprecedented number of requests, changes, and refunds due to the impact of the present global emergency . Just make sure to check this property's cancellation policy for the exact terms and conditions. Therefore, we said, we should get refunded the difference. Located on a 2-mile beach close to the Playa Mujeres Golf Club and 170-slip marina, this all-inclusive hotel is situated on a sugar sand beach with manicured gardens and romantic architecture as a backdrop. They aren't comparable, and if you try to book them online, they are charged at different rates. The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Wellness surrounds you with stunning coastal vistas in a pristine natural paradise, and within our walls you can both indulge your wellbeing at The Beloved Spa with its healing rituals and guided hydrotherapy. Please, receive our warmest regards from The Excellence Collection. Give me a real ETA of when I'm getting my money, give real solutions to clients. The sea birds call softly in the distance and the Caribbean breeze echoes through the palm trees in a sublime ambiance. Yes, free parking is available to guests. Explore Playa Mujeres Beloved Hotels for couples only Give in to a couple's escape alongside your loved one with a long list of romantic amenities and activities, such as indulgent spa rituals and our always delightful romantic starlit dinners on the beach. We are using cookies so we can give you the best experience on our website.You can find out more about which cookies we use by clicking on this link. It is our pleasure to know that our colleagues and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. I have been calling the call center and every time your answer is the same... No answer, no solution, nothing. Then, all of a sudden, we got a charge to our credit card... so we called and asked, how could you charge us if we don't even have a room assignment? All of the positive comments you read here are true but it is the staff really make this place! I absolutely would not suggest this for a honeymoon. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I have serious concerns about their financial health - and am concerned any deposits made will not be refunded - even though they claim they will. A relaxing getaway, Beloved was ranked #4 in TripAdvisor's Top All-Inclusive Resorts in the World 2019. And then Alberto - my husband suffered terribly after putting his back out - Alberto kindly lent him a gym ball to help with the pain and he was there constantly advising him and helping with little exercise suggestions - thank you. Simplicity in the classic white decor allows the vibrant colors of the surrounding tropical plants and blue Caribbean Sea to sparkle. Rooms open to furnished balconies. DO NOT TRUST THIS HOTEL REFUND/CANCELATION POLICY! We stayed in this wonderful hotel for 2 weeks (for the 3rd time) in February before it closed! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Come. Not very romantic for the honeymoon we'd imagined. What food & drink options are available at Beloved Playa Mujeres? They said they couldn't give a refund in the office for their errors or the difference in the cost of the rooms, but we had to email customer service. The couples-only Beloved Playa Mujeres by The Excellence Collection is Mexico's primo all-inclusive holiday experience exclusively for two. Read my full review of this hotel’s exceptional service and gorgeous pools to see why The Beloved Playa Mujeres is the perfect luxury all-inclusive escape for your next Mexico vacation. See more questions & answers about this hotel from the Tripadvisor community. We never received confirmation of where they were placing us -- nor did they reach out and ask if we had a preference of the Excellence or the Finest. Own or manage this property? Room rates include meals and beverages at onsite restaurants and bars. Beloved Playa Mujeres sits perched on a remote white sand beach overlooking the island of Isla Mujeres on the horizon - an idyll place for an All Inclusive romantic getaway where you can breathe in the ocean air and give in to pure delight alongside your loved one. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Book your Beloved Playa Mujeres By Excellence Group vacation package through Sunwing.ca – Vacation Better. Beloved Playa Mujeres is the first ever resort in Excellence Group's boutique brand. What are some of the property amenities at Beloved Playa Mujeres? Come celebrate your wedding at Beloved Playa Mujeres and make it the happiest day of your life. 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