Its a secure, shareable credential. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. And after you've passed an exam, display your verified digital badge on any professional networking site. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Users are now able to demonstrate their abilities with two new courses and exams to earn certification from Apple in Apple Device Support, and Apple Deployment and Management. During training, an Apple technical specialist will learn about the companys policies and procedures, as well as the products and services they offer. Apple's hiring process included a one-on-one interview with each manager from the store, as well as with the district manager. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. The exam costs aren't as crazy as CompTIA. Coolest thing that ever happened on the job: The coolest thing was also the most touching thing I experience while working there. Page Turning Animation is Back! Apple Certified iOS Technician Training (ACiT) \nApple Certified iOS Technician (ACiT) 2016 is a 3-day course that enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. View jobs Apple Employee Reviews for Technical Specialist Review this company Job Title Apple Technical Specialist - Murray - Apple - beBee Support and Service - Careers at Apple Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. They may also move into management positions. Sasha Acosta - ONO: Training Specialist | Customer Success - LinkedIn We deliver a full range of Apple courses, including support and repair training for Apple devices. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. Yashdeep Dhanesha - Technical Support Specialist (Apple) - LinkedIn You will be working with customers one-on-one to help them with their Apple products. Learn more. Learn more about the E-Verify program (Opens in a new window) . Along the way, youll be updating your technical know-how and educating team members about technical issues. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Desktop Support Specialist - Mid-Level Equiliem San Francisco, CA Quick Apply $40 to $45 Hourly Full-Time . The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. My job in the Apple retail store was to provide the customer with an informative and memorable purchasing experience. You maintain composure and customer focus while troubleshooting and solving issues. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. Resources - Apple Training Technical Expert Apple Store Interview | Questions Asked | Apple Retail Take proctored certification exams from your home or office. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. You also have the option to opt-out of these cookies. This is an important milestone for the Mac Admins community which has grown 48 percent since 2019. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. You reassure customers when delivering product diagnoses and potential solutions. The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices using around 14 hours worth of articles and guided exercises. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. And thats our greatest strength. There is tons of support when needed and the training/onboarding process is great. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. NOW WATCH: The 6 best new features coming to Apple computers. You know, just like the things we make. Apple Technical Specialist salaries: How much does a Apple Technical This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. See which role best matches your experience. I agree to the. You may be communicating with customers about technical issues or non-technical issues. Demonstrate and validate your expertise, whether you're an app developer or IT professional. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple Professional Training helps anyone with an interest in technology whether they are changing careers or upping their skill set pursue high-paying IT jobs with certifications that will stand out to potential employers. Average salary for Nokia Technical Manager in Dusseldorf, Germany: [salary]. There were crazy long lines, especially for the iPad 2, and the iPhone 5. Do you love how it feels to help others? Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace. This cookie is used by the map which helps visitors to identify and reach the facility. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. Apple Employee Reviews for Technical Specialist - Indeed US Bureau of Labor Statistics, Computer, and Information Systems Managers. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. To become Apple certified, you have to jump through some hoopsspecifically, you must successfully complete Apple's Macintosh Service Certification Exam and the Mac OS X 10.8 Lion . Apple Specialist Resume Examples & Samples for 2023 - JobHero Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . All Apple certification exams are delivered through OnVuea live, online proctoring solution. Under a partnered program of KellyConnect for Apple. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Apple is a drug-free workplace. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Come eager to listen and learn from your team, your mentors, and your customers. Apple is an equal opportunity employer that is committed to inclusion and diversity. CAE Inc. Global Technical Training Project Specialist Job in Saint Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. Youre supporting people. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices . By clicking Accept All, you consent to the use of ALL the cookies. Different together. When a customer needs assistance, you quickly assess their situation.