You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Most young disabled (under 16) pass holders should have received a short form to return. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Renewing your Bus Pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Continuing eligibility for a pass issued due to a . The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. This cookie is set by GDPR Cookie Consent plugin. How long will my new bus pass be valid for? Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Major investment in boroughs schools continues! Will receive a renewal form, as evidence is required to obtain a new pass. new pass.. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. The day and date you experienced difficulties. We only need this if you want us to contact you and we won't keep it once we've replied. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Alternatively you are able to renew your vouchers online. Some bus services are changing. Please let us know if you no longer require a bus pass. pensioners. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. In the unlikely event that your pass does not arrive, you should call. My new bus pass will not work when I place it on the smart card reader on the bus. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. It is being used by the person whose photograph and name appears on the pass. Other Scottish passes arent accepted on the trams. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. How do I renew my bus pass in Northumberland? Changes to personal details Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you cannot apply online for any reason please contact us. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. A 5 administration fee will be required for a replacement bus pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. By clicking Accept All, you consent to the use of ALL the cookies. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. applies to approximately 12,000 people, the vast majority of whom are Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Renewing, updating or cancelling a bus pass. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have not received this letter, call us straightaway on 01452 426265. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As a general rule, it is usually cheaper to call during the evenings and weekends. This cookie is set by GDPR Cookie Consent plugin. The county council will not reimburse you for any charges levied by medical specialists or advocates. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Can I use my OAP bus pass on trains? who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Can I use my pass on Trains? What should I do? Are senior bus passes renewed automatically? You can make updates to the following details before your bus pass renews: your appearance. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. If your current bus pass is due to expire within the next month, this is an indication that we . We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. You can apply for a replacement bus pass by filling in the lost bus pass application form. To get an older persons bus pass you must 2 Apply to your local council. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. You should have received all the information you need by now. If you have an older person's pass that expires in the next two months renew online with the following links: -. Copyright Lancashire County Council 2022. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. The cards offer older and disabled people free travel in the capital Please check with the county council in the area you plan to visit. For further information see www.gloucestershire.gov.uk/fairprocessing. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If your pass has already expired you can still renew your bus pass. The form will ask for a new passport-sized photo, which will be printed on their new card. Daily fare: $2.00. The new pass is free. My age-related pass has now expired but I have not received a new one. Can I use my English senior citizen bus pass in Scotland? What is the cause of the card not working? English bus passes are not accepted in Scotland and vice versa. Your new pass will be not sent until a week before your old. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Click or tap the rating which best represents your experience. This cookie is set by GDPR Cookie Consent plugin. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. An older persons bus pass has exactly the same benefits as a disabled persons pass. If you send us different evidence, your pass may be delayed or refused. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You will need to apply to your new local authority for a new pass. Learning impairment that has resulted in an arrested state of development before adulthood. What are the 3 most important parts of a motherboard? Currently this is at age of 66. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Essex County Council is not responsible for this. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). You can apply for a disabled persons bus pass if you are a Medway resident. We apologise for any inconvenience that this situation may have caused you. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. For further information see. This can be done by visiting a participating library only. The list of these services is on the GCC web site, under Transport. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Necessary cookies are absolutely essential for the website to function properly. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Further information. Are you struggling with the cost of living crisis? If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Lancashire:
The pass is valid for the journey being undertaken, for example at the right time of day. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Apply for or renew your bus pass. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you do not receive your new pass please contact our information line on 0345 600 0659. You should allow 6 weeks for your application to be processed. What time can I use my bus pass outside of Gloucestershire? This website uses cookies to improve your experience while you navigate through the website. You may need to provide proof of your new address. This can be done online or at a participating library. Dont include personal or financial information like your National Insurance number or credit card details. Do not include common words or names. You can start using your new pass immediately, just like you would with a new debit or credit card. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Age-related passes will be valid for five years. all that. State pension claimants who apply directly through their local council should be aware. Using your card. No. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. It is not valid in Wales* or Scotland. These cookies track visitors across websites and collect information to provide customized ads. There is no need to contact us until we get in touch with . Age-related pass or vouchers. However, GCC has not been involved in this. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. five years The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Can I use my disability-related with a companion bus pass in other parts of England? Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. When can I use my concessionary bus pass in Gloucestershire? We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Where you caught it and at what time, along with your destination. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Read and contribute to the 20 readers' comments . How do I apply for a disabled persons bus pass? For assistance with new applications: (Click the arrows below to reveal the answers). Update or cancel a card. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. My new bus pass has been refused by the driver. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. It costs 10 for a new card. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You need to check the expiry date and apply to the council for a new one if you're is due to expire. These cookies ensure basic functionalities and security features of the website, anonymously. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You will need to pay 10 to replace this pass. Your bus pass will be renewed automatically. If you have any questions, please contact Essex County Council by calling0345 743 0430. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. These are mostly people who have held a bus pass since at least 2008 and will now be . You do not need to renew an igo card. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Older Person's bus passes will be renewed soon. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. You should continue to use your current pass, but then cut it up once your new pass arrives. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. thurrock.gov.uk uses cookies to make the site simpler. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Analytical cookies are used to understand how visitors interact with the website. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Lee This cookie is set by GDPR Cookie Consent plugin. Collecting an application form from your local library. Have you moved? However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. No, your bus pass cannot be used on National Express services. 1 week before current vouchers expire. system now generates new passes automatically at least a fortnight before the Your older person's bus pass is valid for four years. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. All content 2023 Southend-on-Sea City Council. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Unemployed people. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. *A. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. You can apply for your renewal bus pass online. It does not store any personal data. Disability-related passes can be valid for 1 - 5 years.