Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. You should see something to transfer. I have a problem with AXS Tickets Are you having issues? Never. If your friend already has an AXS account, the tickets will be transferred instantaneously. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? This will bring you to the page to confirm the correct email associated with the order. Also, to make it even more . Can I have multiple tickets on one phone? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Ask the Community Contact Support Help us improve this article with your feedback. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) There is no fee for transferring seats and you are allowed unlimited transfers. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." i assume they will try to get me to receive the tickets using axs again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When its time for the event, they can open the app to show their tickets on their phone. No. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Click yes, retract now.And youre done! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. If you see a Sell button next to your tickets in your account, you can sell them! Privacy Policy. If you already have an AXS account, the tickets will be transferred to your account automatically. It got postponed and now we all cant go. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Yep! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Its up to you! Privacy Policy | No. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? This will help to ensure that you are ready for your event in no time! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Show the ticket in the App at the entrance and get them scanned to enter. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Yes You will enter your community username and new password and done! it must be some garage shop with three programmers. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Press question mark to learn the rest of the keyboard shortcuts. Do you know what number you used to contact AXS? Can seats be transferred to someone who doesnt have an AXS account? Your guests will need to create an AXS account to receive tickets. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Now we just want to get rid of them ugh. When listing tickets, you decide how long your listing will be available for others to buy. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Transferring Tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. AXS handles payment and delivery so buyers and sellers never interact with each other. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Upcoming. All Rights Reserved. Open the App and sign in to see your tickets. Use the same email you use on StubHub. I was never able to get ahold of SH again. [deleted] 1 yr. ago. Was wondering if you had any update on how yours is going? AXS Mobile ID allows you to manage . Show the tickets on your phone for everyone in your group. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Bought ticket and then they weren't available from the seller. Hey guys, I just joined this group so if this isnt allowed lmk. Why did the venue decide to use AXS Mobile ID? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Select the tickets to sell, and then set your price and selling options. If you do not currently have an AXS account you will be instructed to create one during your purchase. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You'll then be asked to review the transfer. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Transfer tickets to friends (for select events). How will I know if my transfer was successful? There is no fee for transferring seats and you are allowed unlimited transfers. Its up to the promoter, artist, or team if you can sell tickets or not. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. i will not book anything on stub hub as a result. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Third-Party Resale Tickets: Everything You Need to Know. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Your Privacy Choices | I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. SOLD TICKETS VIA AXS. Remember, your friends can always transfer tickets back to you. Before following any of the steps below, make sure you download the Official Houston Rockets App! I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Please help. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Lindsay is the author of this solution article. Follow the steps below to access the tickets: Did you find it helpful? Official Tickets and Your Source for Live Entertainment | AXS.com I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. (*If you can't remember your password, tap. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. You also have the option of transferring and listing your tickets for sale prior to the event. may not be valid. Does anyone know how to do it through axs?? Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Enjoy the event! This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. To login, use the same email address you used when purchasing your tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Most mobile transfer tickets will not be immediately available. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. and need to send them to a friend, transfer the tickets through your AXS account. Its up to you! Present the scannable QR code at the door for entry to Toyota Center. Select the seats you would like to send. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Here's how it works: Click the Transfer button next to the event in your AXS account. I had flown from TX to NY for this show with my friend. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Go into the app, look at the ticket. Have been on hold 3+ hrs. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Mobile ID allows for convenience, flexibility and security. Tickets Not Showing Up In AXS Hello! At this point, you should see your tickets in the MLB Ballpark app. When your tickets sell, youll receive an email informing you of the sale. Many fans find it best to TRANSFER the seats to their guests prior to the event. Yes When its time for the event, they can open the app to show their tickets on their phone. Browse your upcoming events and tap the ticket icon for the game or event you would. Select the tickets to transfer and enter the recipient's information. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. What if my guests arrive at different times? Overall, disappointing, but fair. Remember, your friends can always transfer tickets back to you. On the review page, click the Transfer button to send the tickets. Here we are. Your tickets will no longer be listed for others to buy. Youll be able to transfer money to your bank from your account on AXS.com. What are my options here? After completing the account information, you may buy, sell or manage any seats in your account. Can I still use a ticket after I have transferred or shared it with someone else? Use of this website signifies your agreement to our. Never. After the switch, you will enter the email address you use to access the community in order to reset your password. Its up to the promoter, artist, or team if you can sell tickets or not. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. You will enter your community username and new password and done! Bought tickets for a group? Tap Tickets Tab (pull down on the screen to refresh if necessary). Have mobile tickets and cannot find barcode. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Site Map | When fans have tickets they cant use, they list them for other fans to buy. We are changing the way you register and sign-in to the StubHub Community. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) As an event draws closer, venues generate the barcodes for each ticket. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. 2021 Vivid Seats Ltd. All rights reserved. We are changing the way you register and sign-in to the StubHub Community. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? it never happened. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. If you do not currently have an AXS account you will be instructed to create one during your purchase. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You may also review your transfers and purchase history at AXS.com. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Did you find it helpful? Click the Sell button next to the event in your AXS Account. Ability to transfer and/or sell tickets varies by show and is subject to change. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Your tickets will no longer be listed for others to buy. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. The game is in 36 hours. Sign into your AXS Account and click Listings. Privacy Policy. Just follow the simple steps to make the tickets officially yours. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. The gig has not been cancelled we just chose not to go. Help us improve this article with your feedback. A full-service national event ticket marketplace. Create an account to follow your favorite communities and start taking part in conversations. The tickets will be delivered to the buyer automatically. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Updated a few days later TL;DR: Call the merchant that issued the tickets. I purchased tickets for a concert back in February. Click the Transfer button next to the event in your AXS account. Theyll just have to create an AXS account to claim their tickets. After logging into the app, verify the tickets are available in the app. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. The concert is tomorrow. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. 2023 On the review page, click the Transfer button to send the tickets. Tap the gameyou are attending tap View All to see more games. Click the 'Transfer' button and your guest will receive a notification via . This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. There has to be some way, right. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Apparently it is actually AXS? Select the tickets to transfer and enter the recipients information. What if my guests arrive at different times? Tap View to access the barcode and scan in for entry. The Fox Theater Foundation. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Anyway, a few friends and I had tickets to see Harry styles in Cleveland. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Yes After that, the tickets will be theirs to use with the AXS app. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. To view your AXS Mobile ID tickets click on your initials in the middle. Thanks! Click the Sell button next to the event in your AXS Account. All Rights Reserved. Sorry we couldn't be helpful. Stub hub sent my hockey tickets for a las vegas game to axs. On the review page, click the Transfer button to send the tickets. Why did the venue decide to use AXS Mobile ID? Select the tickets to sell, and then set your price and selling options. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. I followed the directions of creating a AXS account via the email address that they sent me the email. If you already have an AXS account, the tickets will be transferred to your account automatically. On the review page, click the Transfer button to send the tickets. Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. This is the QR code you will display upon entering the venue. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. When listing tickets, you decide how long your listing will be available for others to buy. AXS Mobile ID tickets are digital and cannot be printed for venue entry. What is transfer? They said they would get in contact with the seller and have the tickets transferred over. Customer service all the way to your seat, 2000-2022 StubHub. If you see a Sell button next to your tickets in your account, you can sell them! If they already have an AXS account set up the tickets will go in their account automatically. Here we are. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. What are my options here? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Bought tickets for a group? I bought two tickets to a New York Islanders game at Nassau Coliseum. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). So you can sell on StubHub or any other way you find. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Cookie Notice I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. It depends. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. How far in advance can I access my tickets? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. After completing the account information, you may buy, sell or manage any seats in your account. Article. We bought the tickets through AXS and we have no clue how to sell or transfer them. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Even if you call within 48 hours of your event, you will probably get no help at all.